McGregor advocated a ________, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.
A. human relations approach
B. contingency perspective
C. Theory X perspective
D. bureaucratic approach
E. Theory Y perspective
Answer: E
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Which of the following is true of penetration pricing?
A) Penetration pricing is a variation of a premium pricing strategy. B) Penetration pricing is a mass-market strategy rather than a niche strategy. C) Penetration pricing is best used when there are no competitors in the market and entry is difficult. D) Penetration pricing is used in a market where product differentiation is high. E) Penetration pricing is most effective when potential customers are quality-sensitive rather than price-sensitive.
A common approach of keeping a record of each customer's account Receivable uses a
a. sales journal; b. subsidiary accounts receivable ledger; c. controlling account; d. general journal; e. sales ticket.
The CEO of a large corporation has several executive vice presidents who report directly to her. One of these vice presidents develops major disagreements with the direction that the CEO is taking the organization, as well as with her leadership style. This vice president has an editorial about this printed anonymously in an important national newspaper. This vice president could be described as ______.
a. a conformist b. alienated c. effective d. a whistleblower
How are best practice frameworks and standards used to redesign processes?
A. Some companies are using the ITIL framework along with the ISO/IEC 20000 specifications to redesign their processes. B. Some companies are using the MOF framework along with the ITIL specifications to redesign their processes. C. Some companies are using the PMBOK framework along with the HDI specification to redesign their processes. D. Companies typically do not use frameworks and standards when redesigning processes; they perform this task as part of a project.