Qualitative factors used by decision makers include all of the following except
a. social issues.
b. revenue from fees.
c. timeliness.
d. competition.
B
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Cole’s performance appraisal describes his actions along a continuum. For example, when it comes to customer service, he receives a 1 if he regularly ignores customers, a 3 if he regularly greets customers, and a 5 if he regularly greets customers and asks how he can help. It appears Cole is using the ______ method of performance appraisal.
A. ranking B. management by objectives C. graphic rating D. behavioral anchored rating
Family influences are not directly related to purchasing decisions.
Answer the following statement true (T) or false (F)
Records of a company show that 15% of the employees have only a high school diploma; 75% have bachelor degrees; and 10% have graduate degrees. Of those with only a high school diploma, 12% hold management positions; whereas, of those having bachelor degrees, 58% hold management positions. Finally, 82% of the employees who have graduate degrees hold management positions
a. What percentage of employees hold management positions? b. Given that a person holds a management position, what is the probability that she/he has a graduate degree?
Healthwise Ambulance requires its employees to be on 24-hour call and consequently gives them $800 per month housing allowance and a $200 per month food allowance. Ron, an employee of Healthwise, receives a salary of $40,000 per year (this does not include the allowances). Ron will be taxed each year on
A) $40,000. B) $42,400. C) $49,600. D) $52,000.