Which phase of the Information Technology Infrastructure Library (ITIL) involves understandingthe service offerings required to meet the needs of the IT customers?
a. Service design
b. Service operation
c. Service strategy
d. Service transition
c. Service strategy
Service strategy involves understanding who the information technology (IT) customers are, the service offerings required to meet their needs. It also analyzes IT capabilities and resources required to develop and successfully execute these offerings.
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The default text box font is ____.
A. Arial B. Times New Roman C. Calibri D. Cambria
Use the Relational Algebra to express the following queries:
(a) Find the makes of all cars manufactured by ?Mercedes/Chrysler? (b) Find the names and addresses of all dealers who sell Plymouths (i.e., cars with make 'Plymouth'.) (c) Find the addresses of dealers that sell at least one make of car manufactured by a company incorporated in Japan. (d) Find all dealers who don't sell any car manufactured by ?Mercedes/Chrysler?. Consider the following schema:
Manufacturer(MName,HQAddress,Country) Car(Make,ModelNum,MName,Kind) Dealership(DName,DAddress) Sell(DName,Make,ModelNum)
The _________________________ Tool is better suited for larger areas such as tears or wrinkles in a photograph.
Fill in the blank(s) with the appropriate word(s).
What is the easiest way to get to a context menu?
A) Use Internet Explorer. B) Download it from the Internet. C) Use Safe Mode. D) Right-click an item.