______ refers to emotion about emotion.
a. Emotion labor
b. Emotional contagion
c. Meta-emotion
d. Emotional effects
c. Meta-emotion
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The Entertainment Software Association reports that online gamers average how many hours a week playing games?
A) 2.5 hours B) 4 hours C) 6.5 hours D) 9 hours
All of the following are ways you can demonstrate your competence to your audience EXCEPT
A) tell listeners of your competence. B) cite a variety of research sources. C) stress the competencies of your sources. D) stress concern for the audience.
Which is NOT one of the five keys to future success?
A) get involved in extracurricular activities B) make time for an internship C) don't assume that being a "people person" is enough D) take easy classes E) manage your brand
A frozen-affect expresser never appears neutral
Indicate whether this statement is true or false.