Ben, a Baby Boomer, just hired Caroline, a recent college graduate and member of the Millennial generation. Identify and describe three generational differences that might pose communication difficulties or problems between Ben and Caroline.

What will be an ideal response?


Responses to this question will vary somewhat. Students could focus on: (1) Millennials’ decreased need for social approval, including the unlikelihood of Caroline blindly following rules and adopting a more casual communication and style of dress; (2) Millennials have higher expectations for employer-based services so Caroline might expect certain accommodations or services such as 401K plans, health care, or tuition reimbursement; (3) Millennials’ external locus of control, meaning Ben may have to push Caroline harder in order to produce; (4) Millennials’ higher levels of anxiety and depression; and (5) Millennial women as more assertive, meaning Caroline might demand more work–life balance, such as working from home or flexible hours.

Communication & Mass Media

You might also like to view...

Role-related information encompasses the information, skills, procedures, and rules that an individual must grasp to perform on the job.  

Answer the following statement true (T) or false (F)

Communication & Mass Media

Islam is the only world religion that offers rules by which to govern a ______ as well as a set of spiritual beliefs in its holy book.

What will be an ideal response?

Communication & Mass Media

In college classrooms, speaking situations are just like those that

occur outside the classroom. Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is essential to demonstrating active listening?

A. Sit without crossing your arms or legs. B. Sit or stand so you are directly facing the speaker. C. Lean back in your chair. D. Keep a tense body posture.

Communication & Mass Media