A company keeping its promises and delivering services that are accurate and dependable refers to which basic customer service principle?
a. Recovery
b. Reliability
c. Fairness
d. Wow factor
b. Reliability
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Which of the following adjusting entries involves the cash account?
a. Deferred Revenue b. Accrued Asset c. Deferred Liability d. None of the Above
According to the text, companies controlled by other companies (known as parent companies) through ownership of enough voting stock to elect a majority of the voting members on the company's board of directors are known as:
A. virtual organizations. B. international companies. C. subsidiaries. D. networked organizations. E. affiliates.
Which of the following statements below is not a reason a company may purchase another company's stock?
A) earning a return on excess cash B) buoying up the other company's stock price C) gaining control of another company's operations D) developing or maintaining business relationships
Which of the following is a symptom of stress caused by work overload?
A. Absenteeism B. Insomnia C. Apathy D. All of the choices are correct.