Your employee, Renata, is, at best, a below-average employee. However, Renata apparently thinks she performs at an acceptable level and doesn’t seem to understand that she needs to improve--and soon! Discuss your job as a manager when it comes to the critical OB foundation of Renata’s perception congruence.
What will be an ideal response?
Answers should include the idea that to help obtain perception congruence with Renata, the manager should give her constant feedback on the manager’s perception of the employee’s performance with specific things she needs to do to improve. If an employee is performing below standard and doesn’t improve, the manager will need to document that and terminate them.
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