After exchanging greetings and getting to know the customer a bit in an initial sales call, the first goal of a sales presentation is to

A. requalify the customer.
B. offer alternatives.
C. close the sale.
D. estimate the total cost to the customer.
E. create interest.


Answer: E

Business

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Judging by the president's remark, one important reason for the "divorce" was: A) failure of one partner to live up to the terms of the contract. B) cultural differences. C) the cancellation of NAFTA. D) the U.S. government's insistence on quick negotiations. E) the language barrier.

Business

Which of these is not a basic strategic position according to the wheel-of-retailing theory?

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The second level of the inclusive workplace, inclusion and corporate community collaborations, relates to:

a. The values that drive organizational policies with regard to disadvantaged populations such as welfare recipients, domestic violence victims, and youth in distress. b. The organization’s internal relations with its own employees. c. Organization’s sense of being a part of its surrounding community and the reciprocity embedded in that relationship. d. The organization’s positions and practices related to the fair exchange of economic goods and services and the respectful cultural relationship with individuals, groups, and organizations in other countries.

Business

You should avoid using his or her to refer to persons when the antecedent does not indicate gender

Indicate whether the statement is true or false

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