Benchmarking is considered an important component of the strategic planning process. Which of the following statements best represents its purpose?

1. Benchmarking is the continual process of measuring services and practices against the toughest competitors in the health care industry.
2. Benchmarking is the continual process of measuring services and practices against the goals set by the committee.
3. Benchmarking is the continual process of measuring services and practices against the mission of the organization.
4. Benchmarking is the continual process of measuring services and practices against scope of the organization.


1
Rationale: Benchmarking is the continual process of measuring services and practices against the toughest competitors in the health care industry. Plans are developed based on how information services might facilitate a task via the use of benchmarking.

Nursing

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The nurse is describing normal RBC physiology to a patient who has a diagnosis of anemia. The nurse should explain that the RBCs consist primarily of which of the following?

A) Plasminogen B) Hemoglobin C) Hematocrit D) Fibrin

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The body does not truly store protein. It does, however, maintain recycled amino acids from broken-down body proteins. What is this called?

A) Metabolic store C) Amino acid store B) Protein turnover D) Metabolic pool

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A pregnant patient requires treatment to ripen

her cervix, and the nurse is discussing prostaglandin options with her. She has heard that an oral drug is available. Which medication should the nurse discuss with the patient? A) Cytotec B) Prepidil C) Dinoprostone D) Cervidil

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When comparing environmental constraints or advantages and psychodynamic approach to leader effectiveness, which of the following statements is true?

a. Environmental constraints have the greatest impact on leader effectiveness. b. Environmental advantages stymie leader effectiveness. c. Psychodynamic processes in leader-follower interactions greatly influence leader effectiveness. d. Psychodynamic processes in leader-follower interactions are less influential on leader effectiveness than environmental advantages

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