"Kris, how are you handling the grapevine in your department? I'm sure that you and your employees are hearing the same disturbing rumors that we are hearing. My department is spending too much time exchanging gossip, and morale is very low," said Mike. Kris replied, "I strive to manage the grapevine. If I hear a story that might get out of hand, I talk to the ________ involved. I prevent rumors by dispelling ________. Finally, I ________ rumors once they have started."
A. key people; uncertainties; neutralize
B. key people; rumormongers; deny
C. key people; truth; neutralize
D. rumormongers; uncertainties; propagate
E. rumormongers; troublemakers; deny
Answer: A
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