When the strategic planning process of an organization is directed inward, the IT organization is viewed as a_____.
a. cost center/service provider
b. business partner
c. game changer
d. dealer
a. cost center/service provider
When the strategic planning process of an organization is directed inward, the IT organization is viewed as a cost center/service provider. The strategic planning process for such an organization is typically directed inward and focused on determining how to do what it is currently doing but cheaper, faster, and better.
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