An older adult is unable to reach the phone and is found dead at home several hours later. The son of the deceased person arrives at the hospital and asks, "Can I just please stay and hold my dad's hand? He was so afraid of dying alone."
." Which response by the nurse shows empathy?
a. "You are just too late for that. Where were you when he needed you?"
b. "Did you ever consider purchasing a cell phone for your dad to prevent this from happening?"
c. "I'll close the door so you can spend time with your dad. I will check back in a few minutes."
d. "I lost my dad last year. He died alone. He was a policeman. I am just like you. Let me stay here and console you."
ANS: C
Correct: Empathy is demonstrated by the ability to mentally place oneself in another person's situation to better understand the person and to share the emotions or feelings of the person.
Incorrect:
a. Telling the son that he is too late to be there for his dad is an ineffective communication technique, given this situation, and does not support empathy.
b. Asking the son if he ever considered buying his dad a cell phone is an ineffective communication technique, given this situation, and does not support empathy.
d. In terms of communication, it is ineffective for the nurse to share stories, and does not support empathy.
You might also like to view...
The parents ask about preparation of their toddler for hospital admission. The nurse suggests the child be told:
a. a week prior. b. 2 weeks prior. c. the day of admission. d. only two or three days before.
Which of the following would the nurse do first for a 5-year-old girl with sustained bradycardia?
A) Provide oxygen at 100%. B) Administer epinephrine as ordered. C) Use warming blankets. D) Perform gastric lavage.
You are the triage nurse in the emergency department (ED) when a grandfather carries his 4-year-old grandson into the ED
The child is not breathing, and the grandfather states the boy was stung by a bee just outside the ED where they were waiting for the mother to get off work. What characteristics of anaphylactic shock would lead you to believe this is what is happening to the patient? A) Rapid onset of acute hypertension B) Rapid onset of respiratory distress C) Rapid onset of neurologic compensation D) Rapid onset of cardiac arrest
A patient diagnosed with systemic lupus erythematosus exhibits a facial rash. What instruction should the nurse provide regarding skin care? Note: Credit will be given only if all correct choices and no incorrect choices are selected
Select all that apply. 1. Avoid being out of doors during the hours of greatest sun intensity. 2. Use sunscreen if sun exposure is possible. 3. Apply hydrocortisone cream 1% to the rash 4 to 6 times per day. 4. Wash the rash with antibacterial soap three times a day. 5. Swim in a chlorinated pool for relief of burning.