Over the course of two weeks, a trained researcher visited a home with three preschool-aged children every day to observe the children's bath time. This is an example of ________.
A. descriptive research
B. experimental research
C. mechanical observation
D. a focus group
E. ethnography
Answer: E
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In which of the following situations will the book value of a bond be equal to its maturity value?
A) The effective rate exceeds the stated rate. B) The nominal rate exceeds the yield rate. C) The market rate equals the contract rate. D) The effective rate equals the yield rate.
Which of the following is an integral part of the strategic profit model?
A. Gross margin B. Current liabilities C. Asset turnover D. Retained earnings E. Inventory turnover
Which of the following is not one of the five styles of conflict management?
a. Accommodating b. Assertiveness c. Avoiding d. Collaborating e. Competing
Service blueprinting:
A) provides the basis to negotiate prices with suppliers. B) mimics the way people communicate. C) determines the best time for each step in the process. D) focuses on the provider's interaction with the customer. E) uses the schematic of a house to diagram a service process.