An indicator of deception is
a. shorter periods of speaking.
b. low rate of speech.
c. more speech errors.
d. higher vocal pitch.
e. All of these choices are correct may be indicators of deception.
Answer: e
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a. interrupt b. show anger c. stare d. smile
Due to the assimilation effect Jane thinks that Melanie’s position is the same as her own. Because of this, Melanie’s persuasive effect on Jane’s attitude will be:
a. increased b. successful c. minimized d. unsuccessful
A number of speaker mannerisms can distract the listener and thus obstruct the listening process. Some of those distracting habits include:
A. Speaking too loudly or too softly, too quickly or too slowly B. Irrelevant pacing C. Avoiding eye contact D. Using mistimed, inappropriate, too few, or ineffective gestures E. All the above
Which of the following is NOT a type of story used to affirm organizational identity?
A. personal B. corporate C. integral D. collegial