Which of the following is not a limitation of situational leadership?
a. complexity
b. leader flexibility
c. differences in perception
d. limited scope
a. complexity
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The "second life cycle" of a recovered customer has the following advantage(s):
A) the customer may feel flattered by your efforts to win him or her back. B) the company is likely to have data about the customer's likes and dislikes. C) the customer is already familiar with your products. D) All of the above.
Descriptive surveys are concerned with cause and effect
Indicate whether the statement is true or false
Emergency products
A. need adequate representation in major shopping areas. B. can have limited availability as long as display is good. C. need widespread distribution but with assurance of preferred display. D. need widespread distribution near probable points of use. E. need widespread distribution at low cost.
Which type of business product includes such capital goods as large or expensive machines, mainframe computers, blast furnaces, generators, airplanes, and buildings?
A. major equipment B. raw materials C. component parts D. accessory equipment E. investment goods