Explain how reformulations can create bias during a mediation.
What will be an ideal response?
Varies. Generally, the mediator can use the technique differently with each party or
use it as a way of changing the topic for one party while using it to delve more deeply
into the topic the other party is most interested in.
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Explain the difference between the cause-and-effect organizational pattern and the problem-solution organizational pattern
What will be an ideal response?
In the listening process, remembering and understanding are essentially the same process.
Answer the following statement true (T) or false (F)
Which describes the recording of sound through two microphones attached to a mannequin head?
a. spatial sound b. surround sound c. stereo 3D sound d. binaural sound e. sound perspective
The absence of communicated sound is a type of nonverbal communication
a. True b. False Indicate whether the statement is true or false