When you are involved with a nurse manager who uses negative power, what type of communication is considered the most appropriate, and why?
1.
Socialâ€"so that you can be friends with the manager
2.
Aggressiveâ€"so that you can force the manager to change
3.
Assertiveâ€"so that you can stand up for your rights without violating the rights of others
4.
Professionalâ€"so that you can encourage this manager to change his or her methods by observing your positive behavior
ANS: 3
Assertive communication is the most appropriate for this situation. This communication is focused on group needs, is a healthy way to communicate, and demonstrates value for others.
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