The best feature stories are built on adjectives and adverbs with very few nouns and verbs
Indicate whether the statement is true or false
False
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Tatiana and Jane received an introduction from you about facilitative mediation before the mediation process starts. What will they hear from you about the key principles of the mediation?
Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. That you will remain partial. b. That you cannot keep the information confidential because of potential for lawsuits. c. Reinforcement of the relationship between the disputants. d. That the goal is to discuss some options although not settlement is reached.
Which of the following statements is a guideline for phrasing discussion questions in a group setting?
A) The wording should use emotional language. B) The wording should not focus attention on the real problem at hand. C) The wording should specify whose behavior is subject to change. D) The wording should suggest possible solutions. E) The wording should reflect the individual interests of each and every group member.
Some of the characteristics that make relationships more interpersonal than impersonal are
a. frequency and proximity of communication. b. quantity over quality. c. how important the content of talk is to both of you. d. uniqueness, irreplaceability, and interdependence.
Which question does an explanation speech answer?
A) ?How is it done? B) ?What's it like? C) ?What have we learned about this? D) ?How does it work? E) ?What's the theory behind that?