In asking the participants to take the interview seriously, as if it were really a job interview, the researchers were trying to establish:
a. external validity
b. manipulation checks
c. measurement reliability
d. internal validity
e. none of the above
Answer a
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This examines the ways in which organizations build and maintain connections with their publics
A) information seeking B) relationship management theory C) issues management D) media dependency theory E) identity management
One characteristic of a public forum is the need for cooperative action which means that
A. the issue being discussed affects only the speaker B. the desired outcome of the speech is obvious C. both speakers and listeners participate in determining the outcome D. a decision is not necessary to come to a conclusion
Showing someone a map where your hometown is would be an example of
a. Noise. b. Receiver. c. A channel. d. Decoding. e. Semantics.
______ entails a formal listing of the issues to be negotiated.
A. Issue identification B. Storytelling C. Negotiating D. Agenda setting