Which of the following is NOT a source of customer expectations?
A. Sales promises
B. Word-of-mouth communications
C. Pricing
D. Target market
E. Advertising
Answer: D
Business
You might also like to view...
Thinking of a job as a role and using scripted behaviors can ______.
a. decrease the emotional labor expended b. increase the emotional labor expended c. increase the physical labor expended d. decrease the physical labor involved
Business
In a draft transaction, the payee is called the acceptor of the draft
Indicate whether the statement is true or false
Business
Limiting adjectives limit the scope of nouns or pronouns
Indicate whether the statement is true or false
Business
Awkward speech habits are more obvious when you speak slowly.
Answer the following statement true (T) or false (F)
Business