Which of the following models is used by American Honda for quality improvement?
a. Enterprise process model
b. Customer-supplier model
c. Three-phase learning model
d. Six Sigma Plus Continuous Improvement Model
c
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In a compound interest problem, if you know the future value, the present value, and the number of periods, then you can solve for the interest rate
a. True b. False Indicate whether the statement is true or false
Respondents exhibiting order or position bias tend to check the first or last statement in a list
Indicate whether the statement is true or false
What choice best describes the survivor syndrome?
a. A feeling of responsibility and commitment to carry the organization forward b. Understanding of the reasons for the change and feeling that the change had been fairly carried out c. A sense of relief and appreciation that one was kept when others were let go d. The reaction of poorly handled change, including lower motivation, guilt, and increased stress
Which of the following is considered to be both a communication tool and a business planning tool?
A. a memorandum of understanding B. a histogram C. a value stream map D. demand forecasting