Some vendors may use the bait-and-switch tactic, which means ________.
A. the price of the desired item is lowered but "sold out" and the customer is encouraged to buy a more expensive item
B. the vendor tells the customer why the desired item is not the best buy
C. the vendor agrees to trade out your current office equipment for new equipment
D. the price of the desired item is lowered but "sold out" and a lower-quality substitute is sent
E. the price of the desired item is higher than the initial quote
Answer: A
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A. Cultural competence C. Cultural guidelines B. Cultural reference D. Cultural difference
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