In reference to quality control of health care organizations, quality is defined as

a. performing procedures correctly
b. meeting the requirements of accrediting agencies
c. meeting or exceeding requirements of the customer
d. maintaining a good safety record


C
Quality improvement is customer-focused. Patients are not the only customers. All customers, internal and external, should be treated with respect and dignity.

Nursing

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A newly licensed nurse is concerned about the legal aspects of delegation. What is the most important question for the nurse to consider prior to delegating a task?

1. Do other nurses in the facility delegate similar tasks? 2. How long has the assistant worked at the facility? 3. Does this task involve nursing judgment? 4. How busy is the delegate?

Nursing

The nurse takes into consideration that a proton pump inhibitor drug, such as ______________, will completely eradicate gastric acid production

a. omeprazole (Prilosec) b. ranitidine (Zantac) c. sucralfate (Carafate) d. olsalazine (Dipentum)

Nursing

A patient with left-sided heart failure is admitted to the unit. Which assessment is a priority upon admission?

1. Abdominal assessment 2. Neurological status 3. Presence of peripheral edema 4. Airway and oxygenation status

Nursing

The nurse conducts a seminar for new nurses about child safety in the hospital setting. Some of the priority measures discussed includes:

A) keeping play areas in the hospital open at all times for children to visit. B) storing toxic and non-toxic materials on the top shelf of a cabinet. C) basing safety measures on the developmental level of the children. D) asking the children to state their name to ensure safe medication administration.

Nursing