Wanda is annoyed because her waiter keeps getting her order wrong and doesn't seem to be listening to her. Wanda informs her companions that she will not leave a tip for such a lazy, incompetent waiter. Wanda is unaware that two other waiters have called in sick, leaving her waiter with twice the workload. Wanda's lack of consideration of external forces to explain the waiter's behavior is an example of a(n)
A. fundamental attribution error.
B. self-serving bias.
C. uncontrollable attribution.
D. external attribution.
Answer: A
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a. learning communication competence b. managing anxiety c. setting goals d. gaining situational knowledge
Which of the following is FALSE?
A. Group members are less constrained by social influence when using "Groupware" B. When using "Groupware" people do NOT know whose ideas are whose C. One problem with "Groupware" is that it does NOT recognize the problem of group tension D. Software may also have built-in mechanisms for managing feedback
Which fallacy is committed when the claim and the supporting material are unrelated to each other?
A. non sequitur B. post hoc reasoning C. circular argument D. ignoring the question
________ works on the principle that some people have better judgment or greater knowledge regarding specific topics or matters than others have.
A. Minority rule B. Unanimous consensus C. Expert opinion D. Authority rule