What is negative identity management? Provide an example
What will be an ideal response?
Negative identity management is communicating in ways that arouse negative emotions in order to make the other person upset enough to agree to break off the relationship. For example, Ellen didn't want to date Craig any more, but she didn't want to tell him. So instead, used negative identity management by doing things she knew Craig found distasteful, like smoking and blowing the smoke in his face and making him wait for half an hour before showing up to meet him, in order to make the Craig upset enough to break off the relationship.
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Along with her resume, Marsha included a
document that argues that she is the best fit for the position. In this document, she also explains how her skills and knowledge fit perfectly with the posted position. This document is referred to as a(n) . A. resume B. cover letter C. personal mission statement D. pamphlet
During the first day of class speech presentations,Dwayne had a bad sinus infection and his ears were plugged so he couldn't hear the speakers. He was experiencing _____ noise
a. anatomical b. physiological c. psychological d. external
The listener's choice of whether to focus intently on a speech is known as selective __________.
A. exposure B. assimilation C. perception D. attention
To overcome the fear that significant others in the organization will tell the client they were crazy to buy your product or service you should:
a) inoculate the client against counterclaims by stating objections and rehearsing refutations. b) build a strong relationship with the client. c) Stay in touch with occasional emails or phone calls. d) build personal credibility with the client.