When interviewing a client, which nonverbal behavior should a nurse employ?
A. Maintaining indirect eye contact with the client
B. Providing space by leaning back away from the client
C. Sitting squarely, facing the client
D. Maintaining open posture with arms and legs crossed
ANS: C
When interviewing a client, the nurse should employ the nonverbal behavior of sitting squarely, facing the client. Facilitative skills for active listening can be identified by the acronym SOLER. SOLER includes sitting squarely facing the client (S), open posture when interacting with a client (O), leaning forward toward the client (L), establishing eye contact (E), and relaxing (R).
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Indicate whether the statement is true or false
Which statement, made by a new mother, would indicate to the nurse that there is potential for lowered self-esteem due to role ambiguity?
A) "I haven't even finished the baby's room." B) "My husband will be a stay-at-home dad while I work." C) "I don't know if I know how to be a mom." D) "I'm so disappointed that this baby is not a girl."
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