Bicycle store 2Wheels wants to attract and retain customers to maximize customer profitability. What are the basic tactics it can use to manage customers that vary in loyalty, profitability, risk, and other factors?
What will be an ideal response?
2Wheels can reduce customer defection, increase the longevity of the customer relationships, enhance the growth of each customer (for example, through cross-selling and up-selling), make low-profit customers more profitable or terminate them, and give special treatment to high-profit customers.
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Schnuck's Grocery Store is located in St. Louis, Missouri. The owner has taken a map and has drawn three different sized shapes around the store's location. Those people that are located in only the largest shape, which is beyond a 15-minute drive radius of the store. are in what's referred to as the store's
A. geographic market. B. delineated market. C. tertiary trading area. D. market trading area. E. inclusive trading area.
Zymosis Manufacturing produces a pesticide chemical and uses process costing. There are three processing departments—Mixing, Refining, and Packaging. On January 1, the Refining Department had 2000 gallons of partially processed product in production. During January, 33,000 gallons were transferred in from the Mixing Department, and 29,000 gallons were completed and transferred out. At the end of the month, there were 6000 gallons of partially processed product remaining in the Refining Department. See additional details below.
What was the cost per equivalent unit with respect to conversion costs for the Refining Department in the month of January? (Use the weighted-average method, and round your calculations to the nearest cent.)
A) $1.42
B) $1.46
C) $1.40
D) $8.17
Porter and Lawler refined Vroom’s model to suggest that, although employee effort is determined by both the value placed on certain outcomes and the degree to which people believe that their efforts will lead to these rewards, effort does not always lead to task accomplishment. They suggested that two other factors need to be considered:
A) Employee opportunity and employee growth B) Organizational ability and structural role C) Employee ability and role clarity D) Employee ability and organizational clarity
Bargaining in good faith to an impasse:
A. Violates the NLRA. B. Creates a mutual obligation to mediate the contract. C. Means the current contract terms must stay in place. D. Fulfills each side's bargaining obligation.