Once Mariko had carried her dry cleaning to the car, she took a minute to see if the cleaners had removed the stain from her wool skirt. The stain was still there, so Mariko took the skirt back to the cleaner. When Mariko showed the stained skirt to the cleaner employee, she shrugged and said, "I guess you want us to reclean the skirt?" Mariko responded, "Yes, please." The employee took the skirt, gave Mariko a dirty look and began sorting some items on the counter. The employee did not treat Mariko with:
A. Procedural fairness
B. Situational fairness
C. Interactional fairness
D. Service equity
E. Functional fairness
Answer: C
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Fill in the blank(s) with correct word
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A) lifestyle B) self-concept C) family life cycles D) situational influences E) social class
Cameroon Corp. manufactures and sells electric staplers for $16 each. If 10,000 units were sold in December, and management forecasts 4% growth in sales each month, the number of units of electric stapler sales budgeted for February should be:
A. 11,000 B. 10,000 C. 11,249 D. 10,400 E. 10,816
If you are using a phrase like "Can lead to data loss," you are
A) Alerting the reader. B) Telling readers how to avoid consequences. C) Clarifying the consequences of hazards. D) None of the above.