Evan has been a manager at a car dealership for several years and has developed highly effective communication skills. Evan recently noticed that his staff's enthusiasm has plummeted, and believes this happened because of poor communication among the staff. If Evan has effective communication skills, how did this happen, and what dangers does the dealership face?
What will be an ideal response?
Effective communication is so important that managers cannot just be concerned that they themselves are effective communicators; they also have to help their subordinates be effective communicators. When managers and other members of an organization are ineffective communicators, organizational performance suffers and any competitive advantage the organization might have is likely to be lost. Managers need to communicate to all members of an organization the meaning and importance of high quality and the routes to attaining it. Subordinates also need to communicate quality problems and suggestions for increasing quality to their superiors. Moreover, poor communication in some work environments can at times be downright dangerous and even lead to tragedies.
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Answer the following statements true (T) or false (F)
1.When transportation costs are added to our trade model, the degree of specialization in production between two countries increases, as do the gains from trade. 2.In the absence of transportation costs, free trade results in the equalization of the prices of traded goods, as well as resource prices, in the trading nations. 3.In industries where the final product is much less weighty or bulky than the materials from which it is made, firms tend to locate production near resource supplies. 4.Industrial processes that add weight or bulk to a commodity are likely to be located near the resource market to minimize transportation costs. 5.A product will be traded only if the cost of transporting it between nations is less than the pretrade difference between their relative product prices.
Operations management is part of a production system that can be described in the following manner:
Organization: inputs?processes?outputs. Which one of the following correctly describes a production system? A) airline: pilots?planes?transportation B) bank: tellers?computer equipment?deposits C) furniture manufacturer: wood?sanding?chair D) telephone company: satellites?cables?communication
Which dimension of the organizational culture is workplace spirituality most closely related to?
A. outcome-orientation B. innovation and risk taking C. attention to detail D. people-orientation
Because it has not been around long enough to establish itself, the Russian automobile industry could be classified as a(n)
A. hopeless industry. B. soft industry. C. infant industry. D. protected industry. E. toddler industry.