When the front desk receptionist is on the telephone when a patient arrives at the medical office, the appropriate procedure is to:
A) ignore the patient.
B) hold up an index finger to point the patient to the reception area.
C) make eye contact with the patient, and hold up an index finger to indicate momentary delay.
D) close the reception window.
C
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A. patient dissatisfaction. B. patient satisfaction. C. physician dissatisfaction. D. vendor satisfaction.
Managed care has emphasized the use of alternative services to acute hospital care whenever appropriate
Indicate whether the statement is true or false.
Prevident is available with a prescription
Indicate whether the statement is true or false
When you work at a computer, you should position your chair so that your lower legs are ____.
A. crossed and straight in front of you B. parallel to the floor C. perpendicular to the floor D. crossed underneath your chair E. slightly elevated above your knees