The Federal Arbitration Act provides that only arbitration clauses dealing with federal subject matters are valid, irrevocable, and binding
Indicate whether the statement is true or false
False
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Answer the following statements true (T) or false (F)
1. In discourse ethics, parties should have different levels of power and standing. 2. Interpersonal trust imposes an ethical obligation on the person being trusted. 3. Dialogue is limited to friendly interactions between friends or family. 4. Mindfulness and effective listening are two productive communication behaviors that 5. Successful communication is often listening centered rather than speaking centered.
Business ethics is concerned with all of the following except
A. distinguishing between ethical decisions that arise in a business setting. B. societal issues such as the sale of products or services that may damage the environment. C. moral and ethical principles that might arise in a business setting. D. distinguishing between moral decisions in a business setting. E. any special duties or obligations that apply to persons engaged in commerce.
The idea of value-based marketing requires firms to charge a price that
A. matches competitors' prices. B. prioritizes customer excellence above operational excellence. C. includes the value of the effort the firm put into the product or service. D. covers costs and generates a modest profit. E. captures the value customers perceive that they are receiving.
Mark's Ceramics spent $4000 on a new kiln last year in the belief that it would cut annual energy usage 25% over the old kiln. This kiln is an oven that turns "greenware" into finished pottery
Mark is concerned that the new kiln requires extra labor hours for its operation. Mark wants to check the energy savings of the new oven, and also to look over other measures of their productivity to see if the change really was beneficial. Mark has the following data to work with: Last Year This Year Production (finished units) 4000 4000 Greenware (pounds) 5000 5000 Labor (hrs) 350 375 Capital ($) 15000 19000 Energy (kWh) 3000 2600 Were the modifications beneficial?