When deciding to use a routine request format, which of the following should you do?

A) Use a demanding tone to ensure compliance.
B) Assume that your audience will comply.
C) Avoid spelling out exactly what you want.
D) First offer a justification for the request.
E) Use the phrase "thank you in advance."


Answer: B
Explanation: B) Making requests is a routine part of business. In most cases, your audience will be prepared to comply, as long as you're not being unreasonable.

Business

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Answer the following statement true (T) or false (F)

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