The learned life experiences shared by all members of a group with the same norms, values, and traditions form the group’s ______.
a. history
b. culture
c. identity
d. social norms
b. culture
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In some interpersonal contexts, the relational dimension of the message may be more important than the content of the message.
a. true b. false
Designed to help England recoup the money it lost waging the French and Indian War, the passage of the ________ in 1765 angered colonial printers, who correctly saw it as a limit on their right of free expression.
A. Stamp Act B. Alien and Sedition Act C. Royal Printing Act D. Paine Act
Which question is the major concern of the audience-centered speaker?
A. "Am I getting my message across to the listeners?" B. "Am I doing a good job?" C. "How do I look?" D. "Does everyone like me?"
Which of the following is not an example of "metacommunication" used to balance power?
A. "You sure act like you are the most important person on the face of the planet." B. "If your pals Suzy and Sarah are going to be at the party, I'd like to bring one of my other friends, too, just to make sure I have someone to talk with." C. "Ok, so we have agreed that we will not bring up the issue of infidelity as we work out this issue." D. "When you call in your friends to testify on your behalf, I really feel like I have been ganged up on." E. "I am concerned that Sam is in a one-down position here since he has not been in the company that long and people may not pay attention to his ideas."