Contacting a customer the day after a computer issue was resolved to see how the service desk's service was is an example of a(n) _______-driven survey.
Fill in the blank(s) with the appropriate word(s).
event
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Marco supervises the pool of word processors serving the firm's lawyers. He gets along well with his people, and has created detailed procedures for all types of legal document they encounter. Marco hires and fires, and gives work assignments, performance appraisals, and promotions. According to the contingency model, the optimal leadership style is
A. transformational. B. team management. C. task-oriented. D. relationship-oriented. E. consideration.
Oakland Corp purchased land and a building for a combined cost of $500,000 . Oakland must
a. record the $500,000 acquisition cost in an account called Land and Buildings. b. depreciate the $500,000 acquisition cost, less any residual value, over the expected useful life of the building. c. because part of the purchase involved land, record all of the cost in the Land account. d. allocate the $500,000 acquisition cost to separate Land and Buildings accounts based on their respective fair market values.
Which of the following leadership behaviors identified by the culturally endorsed implicit leadership theory is defined as--being supportive and showing consideration, compassion, and generosity?
A. charismatic/value-based B. team-oriented C. participative D. humane-oriented
Russia and China are both rich in natural resources and human resources, and both countries have a solid level of capital. Yet, neither country is wealthy. The missing ingredient seems to be _____.
A. synthetic resources B. taxable income C. workforce D. entrepreneurship