Akela wants to send letters to current patients apprising them of the latest changes in Health Insurance Portability and Accountability Act (HIPAA) requirements. She has already written the letter, and now she will use her Outlook contacts list to create the mail merge. Akela now needs to add merge fields to her letter so that a greeting line, address, and patient number appears in each of the customized letters. How would she add these fields?

Question

What will be an ideal response?

Answer 1

Akela can use the Mail Merge task pane or the Address Block, Greeting Line, and Insert Merge Field buttons in the Write & Insert Fields group on the Mailings tab.?To insert a merge field for the greeting line, she would click Greeting line in the Mail Merge task pane or click the Greeting Line button on the Mailings tab. She would then use the Insert Greeting Line dialog box to specify the format of the greeting line.?To insert a merge field for the address, she would click Address block in the Mail Merge task pane or click the Address Block button on the Mailings tab. She would then use the Insert Address Block dialog box to specify the fields to include in the address block.?To insert a merge field for the patient number, she would click More items in the Mail Merge task pane or click the Insert Merge Field button on the Mailings tab. The Insert Merge Field dialog box opens, and she would select the Patient Number field name from the list.