You are a manager of a small lumber supply company. One of your employees accepts a gratuity from a customer without being aware that it violates the company code of conduct, but after a review by managerial staff and lawyers, it is determined to have violated the code. What is the first step you should take?
a. Attempt to return the gratuity to the customer.
b. Fire the employee.
c. Ask for confidentiality from the customer.
d. Revise the code of conduct.
a. Attempt to return the gratuity to the customer.
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The strategic profit model decomposes ROA into two components
A. net sales and average organizational turnover. B. gross sales and average employee productivity. C. operating profit margin percentage and asset turnover. D. average number of employees and average productivity. E. total number of employees and total sales volume.
Which of the following is transition between an early phase of inactivity followed by a second phase of significant acceleration toward task completion?
A. punctuated equilibrium B. synergy C. five-stage model of team development D. self-managing team
If the optimal assignments include manuscript 1 to editor B, manuscript 2 to editor E, and manuscript 3 to editor C with a total editing time of 47 minutes, what manuscripts are assigned to editors D and A?
What will be an ideal response?
In working with her management team to develop a business plan for her 15-person department for the next fiscal year, Jennifer notes that the corporate strategies for next year include: (1) expand into international markets; (2) broaden scope of services with key clients; and (3) leverage new technologies to increase sales. The corporation employing Jennifer and her team is large, employing over 20,000 staff. How do Jennifer and her management team use the corporate strategies in developing a business plan for their small department?
What will be an ideal response?