________ are costs incurred after the company delivers poor-quality goods or services to customers and then has to make things right with the customer
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs
D
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Corporations are subject to less government control and regulation than are other forms of business
Indicate whether the statement is true or false
When Walmart considers reordering items for its stores, its buyers are instructed to negotiate price concessions, quality improvements, and/or added options. In this situation, Walmart buyers are engaged in a(n) ________ situation.
A. straight rebuy B. generic buy C. modified rebuy D. adapted buy E. new buy
Phillippe needs to fire a manager of a French subsidiary of his company. He recently found that French law makes it difficult to terminate employees. This would be identified in the ________ section of a global market research report.
A. history, geography B. economic C. cultural, societal D. political, legal E. business environment
Jordan is tasked with developing a repatriation program. She should include which activity as part of the repatriation?
A. Re-entry training, including culture training. B. All of the options are correct. C. Job placement into a position commensurate with the employee’s level of expertise. D. Show appreciation for the employee’s international service and facilitate knowledge transfer with others who may benefit from a better understanding of the host country and its culture. E. None of the options are correct