If participants do not respond to the ground rules that _____________are out of bounds, you may need to take them aside and discuss how their behavior is disruptive.

A) “putdowns”
B) “callouts”
C) “cliques”
D) “crosstalks”


Ans: A

Social Work & Human Services

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Answer the following statement(s) true (T) or false (F)

The norms, values, customs, and behaviors with which employees are expected to comply is the organizational climate.

Social Work & Human Services

True or false: Institutional approaches to social welfare are premised on the belief that we live in an interdependent society

Indicate whether the statement is true or false

Social Work & Human Services

Before using advanced reflection and noticing patterns and themes, it is important to have a. specialized, formal training in using these skills

b. noticed your own patterns and themes. c. a client in the maintenance stage of change. d. a good working relationship with the client and a solid understanding of his or her perspective.

Social Work & Human Services

In working with other professionals, Angela should understand that effective communication skills are critical. She should know the teachers and administrators at Maria's school will most likely use:

A. a political style of communication. B. a legal style of communication. C. a clinical style of communication. D. a pedagogical style of communication.

Social Work & Human Services