Most experts in the field think global leadership effectiveness is the result of a ______ process rather than ______ capability, at least in part.
What will be an ideal response?
developmental; innate
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What is a vertical marketing system (VMS)? What are the various types of VMSs?
What will be an ideal response?
A ______ is a tool for analyzing processes that have high service content by specifying how the service will be provided.
a. value stream map (VSM) b. process simulation c. service blueprint d. process chart
Marty, a 16-year-old, contracted with Cream-of-the-Crop Cycles to buy an $8,000 motorcycle. He agreed to make monthly payments until the purchase price plus interest were paid in full. It is three years later and Marty has not disaffirmed the contract and has made regular payments on the cycle since turning 18 . Which of the following is correct?
a. The contract is void and Marty has no obligation. b. The contract is now voidable by Cream-of-the-Crop Cycles. c. Marty has ratified the contract and is now bound by its terms. d. Marty has ratified the contract but can still get a return of the payments made while he was a minor.
Why does a risk manager typically focus on the upper tail of the probability distribution?
A) The upper tail shows the amount of coverage of the risk a firm faces. B) The upper tail shows the total risk pool. C) The upper tail shows the confidence interval of the loss distribution. D) The upper tail shows the sum of the estimated mean loss plus the risk charge.