"Combine the pain" is an application of behavioral science to service encounters. It means that, when something is going wrong for a group of customers, it is better to totally enrage one or a very few customers rather than slightly annoying a large number of customers.
Answer the following statement true (T) or false (F)
False
Events seem longer when they are segmented. This suggests that we want to break pleasant experiences into multiple stages and combine unpleasant ones into a single stage.
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Manny, Moe, and Jack are hunters. In 1990 they discovered what appeared to be a deserted hunting lodge in the woods. The lodge had no indoor plumbing, no running water, and no heating system other than a fireplace. The building is a 1-mile hike from the nearest road. Every year since 1990, they have returned to the lodge and used it as a base during the deer and elk hunting seasons in the fall and winter months. They spend a total of six weeks per year using the lodge. They have cleaned, cut, and stacked firewood and even stored clothing inside the lodge when they were not there. The owner of the lodge had noticed the stacked firewood but had not traveled to the lodge during hunting season to find out who was using the property even though he was disturbed that the property was being used
without his permission. After the statutory period has run, have Manny, Moe, and Jack acquired title to the property? What will be an ideal response?
The balance in Discount on Bonds Payable
a. should be reported on the balance sheet as an asset because it has a debit balance b. should be allocated to the remaining periods for the life of the bonds by the straight-line method, if the resultsobtained by that method materially differ from the results that would be obtained by the effective interestrate method c. would be added to the related bonds payable to determine the carrying amount of the bonds d. would be subtracted from the related bonds payable on the balance sheet
Answer the following statements true (T) or false (F)
1. The speech to entertain is designed to amuse an audience. 2. A thesis statement for a persuasive speech is also called the claim. 3. Whether the speech is informative or persuasive, the thesis statement is your speech “in a nutshell.” 4. The specific purpose should be supported by the thesis statement.
Which of the following is a DIRECT approach to character development?
A. service learning B. developing habits C. observing role models D. reading inspiring stories