Documents uncovered after the Exxon Valdez oil spill in Alaska revealed that Exxon could have used
double-hulled oil tankers that would have prevented the spill, but the cost of refitting their fleet of
single-hulled tankers was considered too high
. Exxon determined that the cost of cleaning up an oil spill would
be less than the cost of refitting the ships, thus increasing shareholder value. Several years after the oil spill,
however, Exxon was fined billions of dollars for the spill. How do the costs of the cleanup and the fines pertain
to a discussion of maximizing shareholder value and ethical responsibility?
Managers are supposed to maximize shareholder value. Exxon's analysis of the costs of an oil spill versus the cost of
improving their tankers seems to have been a reasonable one at the time it was undertaken. The social costs of killing
birds and fish were expected to be low. The outrage at Exxon's conduct and the subsequent large fines will change the
estimation of future costs for similar situations. Managers need to consider the impact of their decisions on their
companies' cash flows. Socially undesirable activities may lead to boycotts, protests, lower sales, fines, etc. These costs
must be included in their analyses. Society sets limits within which corporations must operate or the corporations, and
their shareholders, will suffer. Therefore, acting in ethical and socially responsible ways is congruent with the goal of
shareholder wealth maximization.
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Mini-Case Question. In which of the following situations is Dow using a mixed channel system?
A) Instead of using salespeople, Dow uses manufacturer's representatives and brokers, and pays them a commission on every product sold. B) Retailers take over Dow's sales and point-of-purchase distribution in consumer markets, but distributors or dealers assume this responsibility in B2B markets. C) Dow uses primarily direct mail and catalog sales to market its products, but also uses telemarketing to target large customers. D) Dow distributes its products directly to customers in the innovation/technology segment but finds that use of wholesale distributors and dealers are more efficient in reaching the service quality segment. E) Dow uses manufacturers' representatives, sales agents, and brokers who assume the selling responsibility for the business and receive a commission when a sale occurs, but do not take title to the products.
If the contribution margin on a new product line is $15, fixed costs are $165,000, and the total market for the product is 22,000 units, then the breakeven analysis would recommend that the company
A) abandon the new product line. B) decrease the sales price per unit. C) increase fixed costs (such as advertising) to lower the breakeven units. D) adopt the new product line.
What are the main differences between a function and a procedure?
What will be an ideal response?
What are the possible mistakes a speaker could make in using presentation visuals?