What is emotional intelligence (EI) and how is it different from traits such as purely technical skills and cognitive abilities?
What will be an ideal response?
There has been a vast amount of literature on the successful traits of leaders. These traits include integrity, maturity, energy, judgment, motivation, intelligence, expertise, and so on. For simplicity, these traits may be grouped into three broad sets of capabilities: (1) Purely technical skills (like accounting or operations research); (2) Cognitive abilities, like analytical reasoning or quantitative analysis; and (3) Emotional intelligence, like self-management and managing relationships. Emotional intelligence (EI) is the capacity of an individual for recognizing his or her own emotions and those of others, including the five components of self-awareness, self-regulation, motivation, empathy, and social skills.
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(a) accounts receivable turnover
(b) inventory turnover
(c) days sales uncollected
(d) days sales in inventory
(d) profit margin.
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