When you respond ______ to another person, you communicate based on limited knowledge of the categories into which to place that person--that is, the social groups or the culture to which you believe the person belongs--rather than on your personal experience interacting with that individual.
Fill in the blank(s) with the appropriate word(s).
impersonally
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Sam loves shopping. She frequently goes window shopping in the city. During times of need, she visits the nearest supermarket even though she loathes going there. Which of the following is most likely to be the reason why Sam shops in the supermarket?
A. Brand image B. Location C. Customer service D. Price E. Unique merchandise
Which of the following has a fixed maturity date?
A) bonds B) stocks C) cumulative preferred stock D) participating preferred stock
Immediately after every presentation, evaluate your performance so you can pinpoint what worked and what didn't work
Indicate whether the statement is true or false
Which of the following BMC element refers to building positive feelings about your business and customer loyalty?
a. value proposition b. customer relationships c. market segmentation d. customer loyalty plans