Serving a high density of customers at a long distance is best done using
A) an LTL carrier.
B) a cross dock distribution center with milk runs.
C) a package carrier.
D) a private fleet with milk runs.
Answer: B
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Which of the following must be known about a production process in order to institute a variable costing system?
a. the variable and fixed components of all costs related to production b. the controllable and non-controllable components of all costs related to production c. standard production rates and times for all elements of production d. contribution margin and break-even point for all goods in production
Although public relations advertising can be used by an organization to effectively build an image, it should not be used to convey messages about mergers and diversification
Indicate whether the statement is true or false
The appearance of both service personnel and customers can reinforce or detract from the impression created by the service environment
Indicate whether the statement is true or false
How is a functional structure or unitary structure organized?
A. specifically to manage unrelated diversification opportunities B. with top-heavy management, and senior executives forming a central office of the chairman C. to lighten the load of senior executives so they can concentrate on value chain action agendas D. into functional departments, with departmental managers who report to the CEO and small corporate staff E. with a central executive handling all major decisions