What is the best advice for closing a bad-news letter?

A) Apologize profusely to the reader.
B) Give a clear explanation of the reasons for the bad news.
C) Restate the bad news to make sure that the reader understands it.
D) Close with a forward-looking statement that assumes future business.


D

Business

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A transactional leader is most similar in focus to a

A. charismatic leader. B. transformational leader. C. servant leader. D. situational leader. E. manager.

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The Discounted Payback Period in B9 will be ___________ the Payback Period in B7.



a) less than
b) equal to
c) greater than
d) Could be any of the above
e) None of the above

Business

Which of the following is a benefit of leasing?

A. The cost of leasing an asset is less than the cost of purchasing it. B. An asset can be leased at a very low down payment. C. There are no restrictions on the use, maintenance, and disposal of leased assets. D. It is usually much easier to replace owned assets than it is to replace leased assets.

Business

________ is the visual ability that helps one see things in low light contexts.

A. Depth perception B. Visual color discrimination C. Far vision D. Night vision E. Near vision

Business