All of the following are steps in the problem-solving sequence EXCEPT

A) define and analyze the problem.
B) identify possible solutions.
C) establish criteria for evaluating solutions.
D) test the solutions under hypothetical circumstances.


Answer: D

Communication & Mass Media

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What are the differences between a preparation outline and a delivery outline? Discuss specific

items that should be included on both. What will be an ideal response?

Communication & Mass Media

Which of the following is NOT true in regard to

databases? a. They contain citation information about articles. b. They often include the full text of articles. c. Different databases may focus on different subject areas. d. You should orally cite the database you used in your speech.

Communication & Mass Media

Which of the following statements is true about the book The Presentation of Self in Everyday Life, written by sociologist Erving Goffman, University of California, Berkeley?

A) In the book, he warned that the impression of reality fostered by a performance is a delicate, fragile thing that can be shattered by minor mishaps. B) In the book, he described social interaction as a dramaturgical performance C) In the book, he claimed that people are all involved in a constant negotiation with others to publicly define their identities and the nature of the situation. D) All of the answers are correct

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The first stage of friendship is ___________

a. contact b. stimulation c. involvement d. initiation

Communication & Mass Media