In which of the following circumstances is it appropriate to show sympathy towards a patient?
A patient is diagnosed with terminal cancer.
A patient is unable to pay her medical bill.
A patient has recently lost a loved one in a tragic car accident.
None of these answers
None of these answers
Rationale: None of these situations warrants a response of sympathy. While you may feel sorry for the patient, the most appropriate response is a show of empathy, which is the ability to identify with and understand somebody else's feelings or difficulties.
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