When steps are taken to rebuild people's trust in business after years of negative publicity, it is called developing ________ relations

a) public
b) media
c) customer
d) employee


a

Communication & Mass Media

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Rachel wants to give her listeners a "road map" so they know where she will be taking them in the remainder of her speech. She should consider

A) motivating the audience to listen. B) forecasting the main points. C) ordering the main points. D) creating parallel structure. E) limiting the number of main points.

Communication & Mass Media

The sense of discomfort that prompts a person to change when new information conflicts with previous attitudes, beliefs, values, or behaviors is

A) cognitive dissonance. B) reasonable disassociation. C) logical persuasion. D) personal confusion.

Communication & Mass Media

A double interact consists of an act, a response, and a/an ______.

A. adjustment B. double loop C. encounter D. rule

Communication & Mass Media

We can also indicate displeasure by remaining silent and exhibiting a disapproving frown after a racist joke

Indicate whether this statement is true or false.

Communication & Mass Media