Briefly define each of the following culture types, and choose two to describe in detail: customer service culture, safety culture, diversity culture, sustainability culture, and creativity culture.
What will be an ideal response?
Student answers will vary but should demonstrate familiarity with all culture types and more in-depth knowledge of two culture types.
Many organizations try to create a customer service culture focused on service quality. Organizations that have successfully created a service culture have been shown to change employee attitudes and behaviors toward customers. For manufacturing and medical companies, and other companies with a high probability of accidents and injuries, creating a safety culture is of paramount importance. A positive safety culture has been shown to reduce accidents and increase safety-based citizenship behaviors. A diversity culture is focused on fostering or taking advantage of a diverse group of employees. One of the newer specific cultures many firms are trying to create is a sustainability culture. Sustainability cultures are fostered by the mission and values of many organizations. In addition to helping the greater social good, a sustainability culture can be incredibly valuable in recruiting top talent as the culture resonates well with many of today's job applicants. Given the importance of new ideas and innovation in many industries, it's understandable that some organizations focus on fostering a creativity culture. Creativity cultures affect both the quantity and quality of creative ideas within an organization.
You might also like to view...
A basic part of a job order costing system is the set of procedures and entries used to record the costs incurred for materials, labor, and overhead
Indicate whether the statement is true or false
Identify the preposition or prepositions in the sentence. Mrs. Shaw took a long-awaited cruise across the Atlantic Ocean
Which of the following is the best explanation for why it is necessary to calculate equivalent units of production in a process costing environment?
A. Companies often use a combination of a process costing and job order costing systems. B. In most process costing systems, direct materials are added at the beginning of the process while conversion costs are added evenly throughout the manufacturing process. C. All of the work to make a unit 100% complete and ready to move to the next stage of production or to finished goods inventory may not have been completed in a single time period. D. In most manufacturing environments, it is not possible to conduct a physical count of units. E. In most cases, there is no difference between physical units and equivalent units of production.
Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.
A. agenda B. report C. manual D. norm