A _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.

A. help desk
B. white spot
C. maintenance software module
D. utility point


Answer: A

Computer Science & Information Technology

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If the procurement process involves any form of development, the ____ organization almost always oversees and controls the actual work in progress.

A. supplying B. receiving C. developing D. installing

Computer Science & Information Technology

A class's responsibilities include __________.

a. the things a class is responsible for knowing b. the things a class is responsible for doing c. both of these d. neither of these

Computer Science & Information Technology

A(n) ________ is a set of predefined formats applied to a chart

Fill in the blank(s) with correct word

Computer Science & Information Technology

All macros are created in a programming language called ________

A) Rich Text Format, RTF B) Hypertext Markup Language, HTML C) Java Script, JS D) Visual Basic for Applications, VBA

Computer Science & Information Technology